Landlord and Tenant Board Expanding Services

Today the Landlord and Tenant Board (LTB) announced it is gradually expanding services in August. However, all in-person service counters remain closed until further notice.

Effective August 1, 2020, the LTB will:

• Begin to issue eviction orders that are pending;

• Start to issue consent eviction orders which are based on landlord and tenants settling their dispute through an agreement;

• Continue to hear urgent eviction matters related to health and safety that are scheduled;

• Start to schedule hearings for non-urgent evictions; and

• Conduct non-urgent eviction hearings starting in mid-August and into the fall.

As services gradually resume, the LTB is strengthening its ability to deliver fair, effective and timely services during the COVID-19 outbreak by:

• Holding hearings by videoconference, phone or in writing.

• Encouraging landlords and tenants to discuss a settlement prior to an eviction application hearing with an adjudicator.

• Expanding the use of Case Management Hearings to include most eviction applications filed by landlords that do not include rent arrears.

• Recruiting and training adjudicators to resume full service.